Rachel Jones




Postal address:12 Bronte Place, Cambridge, NZ

Rachel’s research interests are primarily in areas where knowledge, systems, and people intersect. She has published several articles on Systems Intelligence, mentoring, and communicative aspects of Knowledge Management.  Rachel is currently exploring visual research methods in relation to the perception of social systems. She is also working on a book on Systems Intelligence with Raimo Hamalainen and Esa Saarinen.



Jones, R., & Corner, J. (2012). Seeing the forest and the trees: A complex adaptive systems lens for mentoring. Human Relations, 65(3), 391-411. 

Jones, R., & Corner, J. (2012). Stages and dimensions of Systems Intelligence. Systems Research and Behavioral Science, 29, 30-45. (“A” journal in ABDC list).

Jones, R., & Brown, D. (2011). The mentoring relationship as a complex adaptive system: Finding a model for our experience. Mentoring and Tutoring, 19(4), 401-408.

Jones, R., & Corner, J. (2012). Building bridges: A transdisciplinary future for Knowledge Management. International Journal of Knowledge, Culture and Change Management, 11(2): 19-30.

Jones, R., Corner, J., & Hämäläinen, R. (2010). Systems intelligence as a lens for managing personal knowledge. In D. Pauleen & G. Gorman (Eds.), Personal knowledge management: Preparing for inevitable change (pp. 79-98). Surrey, England: Gower.

Jones, R. (2010). Constructing KM: The constraints of a narrative-told. International Journal of Knowledge, Culture and Change Management, 9(12), 17-26.

 Jones, R., & McKie, D. (2009). Intelligent participation: Communicating knowledge in cross-functional project teams. International Journal of Knowledge Management Studies, 3, 180-194.

Jones, R. (2009). PKM through communicating. Online Information Review, 33, 225-236. Paper selected by as “Editor’s Pick” on features page for Emerald Publishing.

 Jones, R. (2008). Contesting definition: Metaphor, meaning, and multiplicity in KM. International Journal of Knowledge, Culture and Change Management, 8(3), 111-116.

Jones, R., & Corner, J. (2007). Systems intelligence and its relationship to communication theories. In R. Hämäläinen and E. Saarinen (Eds.), Systems intelligence in leadership and everyday life (pp. 239-249). Espoo: Systems Analysis Laboratory, Helsinki University of Technology.